Voice Management Company Tone Software Sheds Light on How to Cut Costs in Upcoming Webinar

Despite the fact that terms like VoIP (Voice over Internet Protocol), SIP and Unified Communications have become common vernacular, there nevertheless exists great confusion as to how to make good on expectations for these services, particularly those involving cost reductions and increased productivity.

Next week, voice management company Tone Software will hold a free webinar titled "Five Keys to Cut Operational Costs and Boost QoS in Your VoIP, SIP, and UC Environment…," that will explore whether the expectations surrounding VoIP, SIP and unified communications are founded.

The end of the day

"At the end of the day, you’re facing sky rocketing support costs, poor user adoption, and dismal user experience – all of which wipes out productivity gains, prevents cost savings, and erodes the ROI of your convergence investments," Tone Software officials said of their webinar. "Get the straight facts on how you can cut VoIP, SIP and UC operational costs throughout your converged environment — from SIP at the core to the softphone at the edge. Learn how to cost effectively boost both quality and the overall converged network service levels that directly impact your communications ROI," the voice management officials added.

CIOs, directors, and IT managers of enterprise voice network teams responsible for delivering voice services to their organizations could benefit from this webinar as could telecommunications managers and voice network support managers who are responsible for building and supporting converged voice network environments. Business development managers for Managed Services Providers that need to cost effectively deliver converged communications solutions and services to their customers should as well attend.

The webinar presenters include Amit Kapoor

The webinar presenters include Amit Kapoor, director of Strategic Research Advancement at Tone Software, and Paul Wiggins, convergence innovation manager at Tone Software.

Kapoor brings over 14 years of proven experience in the telecommunications industry to the webinar as he has led the strategic research initiatives for Tone Software’s ReliaTel VoIP QoS Management and Voice Service Assurance Solution. Kapoor’s background includes in-depth technical knowledge and experience with TDM, IP,VoIP, and SIP technologies, as then as broadcast video and network QoS for carrier class providers.

Like Kapoor, Wiggins has more than 10 years of experience in the telecom and product management fields. Wiggins currently leads the strategic alignment of Tone’s ReliaTel VoIP QoS Management and Voice Service Assurance Solution with the evolving needs of both enterprise and managed service provider customers. His background includes extensive technical expertise and hands on development of VoIP, IP PBX (Private -Automatic- Branch Exchange), unified communications, and IPT management technologies.